Contact Us
We're a small team and we read every message. Here's how to reach us.
General Inquiries
For questions about the tool, feedback, feature requests, or bug reports.
grabreels@gmail.comCopyright & DMCA
To report a copyright violation or submit a DMCA takedown request.
Visit our DMCA page →Support & How-To
Before emailing, check our FAQ — most questions are already answered there.
Browse the FAQ →Response Time
We typically respond to emails within 1–3 business days. DMCA and legal matters are prioritized and handled promptly.
What to Include in Your Message
To help us respond as quickly as possible, please include:
- A clear description of your question or issue
- The URL of the Instagram post you were trying to download (if applicable)
- The device and browser you were using (e.g., iPhone, Safari)
- Any error message you received
Frequently Asked Questions
Many common questions are answered in our FAQ page, including:
- Why isn't a specific video downloading?
- Can I download private Instagram content?
- Is GrabReels safe to use?
- Why is the video quality lower than expected?
Our Email
You can reach us directly at:
GrabReels is not affiliated with Instagram or Meta Platforms, Inc.